Jim called into our Low Fell branch to express his gratitude for the outstanding service he recieved recently.
Jim had no intentions of selling his beautiful home on Percy Terrace in Newburn until an annual check-up at the doctors last May completely changed his life.
Jim said: "The doctor wanted to run some regular tests so I agreed and returned the following week for the results. They gave me the news no-one wants to hear, it was cancer and I was told I probably wouldn't last until Christmas if I wasn't treated quickly. I was absolutely numb.
"We had lived in our beautiful stone terraced cottage for years and had done so much work to it, it was absolutely fabulous. I've been married to my lovely wife Diane for 19 years and my first thought was that I had to look after her in case I didn't make it, so we decided to sell up and move back to Westerhope to be nearer to her family.
"Initially we put the house on the market with another agent and they weren't a patch on Sarah Mains. I had my operation and treatment and thankfully it was all successful and I got the all clear. We took the house off the market for a little while but Diane still wanted to move, so we approached Sarah Mains as they had sold around four houses on our street really quickly.
"Viewings were arranged quickly and the lady who bought the house put in an offer just 20 minutes after she saw the house! She said the quality and presentation of the property details she received from Sarah Mains was outstanding. I was even lucky enough to be a prize draw winner and I only had to pay £15 to sell my house, how lucky is that? They also introduced me to experienced solicitors Mincoffs and I must give a special thank you to Ashleigh Warne there for all of her help. What a lovely, lovely lady!
"To be honest, the whole package from Sarah Mains was absolutely five star. Wendy in the Jesmond branch and all of the sales progression staff who helped were marvellous. I could just call in anytime to see how things were going and nothing was ever a problem.
"Everything went like clockwork from start to finish and I didn't have one momment of anxiety. The whole experience was excellent and I was very impressed. I would definately use them again and recommend Sarah Mains to anyone!"